Hyatt Regency Tokyo | Tokyo ★ Book Spa Rooms, Wellness Deals & Guest Reviews

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About the Hotel

2-7-2 Nishi-Shinjuku, Tokyo, Japan, 160-0023

“The Hyatt Regency Tokyo's location offered easy access to Shinjuku's vibrant attractions.”view full review

Hyatt Regency Tokyo, a 4-star hotel rated 8.3/10 on Booking.com, features luxury accommodations and a Joule Spa & Wellness center. This Tokyo hotel includes multiple dining options, a fitness center, and limousine bus services to Narita and Haneda international airports.

Rooms & Amenities

The modern, air-conditioned rooms at Hyatt Regency Tokyo feature large windows with views of Shinjuku, free high-speed wireless internet, a flat-screen TV, and a minibar. Guests enjoy a deluxe bathroom with a separate bath and shower, as well as a work desk.

Dining Options

Dining options include five restaurants, featuring a Michelin-awarded French restaurant, Italian cuisine at Caffè, and traditional Chinese dishes at Jade Garden. Guests can enjoy free WiFi access throughout the hotel.

Leisure & Wellness

Leisure amenities comprise a fitness center equipped with TECHNOGYM(R) machines, a swimming pool, and full-service spa services for massages and beauty treatments. The hotel's recreational facilities contribute to a tranquil environment.

Transportation & Local Attractions

Hyatt Regency Tokyo operates limousine buses to Narita and Haneda international airports, and is conveniently located near Tochomae and Nishi-Shinjuku subway stations. Nearby landmarks include Meiji Jingu and Shinjuku Gyoen National Garden.

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Choose your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Twin Room Club Access

2 persons

35 m²

2 Single beds

Shower

Coffee machine

room details

Deluxe King Room City View

2 persons

33 m²

1 King-size bed and 1 Sofa bed

Shower

Coffee machine

room details

King Room Club Access

2 persons

35 m²

1 King-size bed

Shower

Coffee machine

room details

King Room High Floor

2 persons

28 m²

1 King-size bed

Shower

Coffee machine

room details

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Price and Room Availability

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Getting around

Comprehensive guide to transport options for seamless travel

City Centre

Tokyo200 m

Airports

Tokyo International (HND) 23.1 km

Narita International (NRT) 73.7 km

Train

Shinjuku Station900 m

Underground

Tochomae200 m

Nishi-Shinjuku400 m

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Delicious Breakfast Options

“I absolutely loved the breakfast buffet at the hotel. It offered a generous variety, including American breakfast staples and some good Japanese dishes. The curry rice and waffles were particularly delicious! We found it not crowded and enjoyed the relaxed atmosphere while indulging in breakfast every morning.” view full review

Spacious and Comfortable Rooms

“The King Room I stayed in was remarkably spacious and comfortable by Tokyo standards. It had a king-sized bed with luxurious bedding and plenty of storage, including a desk and big closets. The room was equipped with beautiful blackout curtains and a switch for 'do not disturb' mode, which was perfect for keeping the light out and ensuring a restful night's sleep.” view full review

Really good Bathroom Amenities

“The bathroom was beautifully designed and featured a tub with high water pressure. I appreciated the variety of bath amenities provided, ensuring I had everything I needed for a refreshing shower. It made my experience all the more enjoyable having such a well-equipped bathroom.” view full review

Great Entertainment Options

“I was thrilled with the room's media options, especially the strong Wi-Fi connection that worked seamlessly for streaming. The motorized window blinds were fantastic for light management. This aspect really enhanced my stay, allowing me to relax and enjoy watching shows at my convenience.” view full review

General

Non-smoking rooms
Free Wi-Fi
Parking
Safe deposit box
24-hour reception
No pets allowed
24-hour security
Luggage storage
Lift
Currency exchange
Hairdresser
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Fitness centre

Guest Parking

Electric kettle

Services

Paid airport shuttle
Room service
Housekeeping
Laundry
Dry cleaning
Welcome drink

Dining

In-room breakfast
Restaurant
Bar/ Lounge area

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Spa & Leisure

Spa & wellness centre
Jacuzzi
Body scrub
Facial
Treatment room

Room features

Wi-Fi in rooms
Air conditioning
Heating
Mini-bar
Dressing area
Tea and coffee facilities
Ironing facilities
Rollaway beds

Bathroom

Bathtub
Free toiletries
Bathroom telephone

Self-catering

Electric kettle

Media

Flat-screen TV
Direct dial telephone
CD player
AM/FM alarm clock

Room decor

Carpeted floor
Curtains

Location

2-7-2 Nishi-Shinjuku, Tokyo, Japan, 160-0023

Map view

2-7-2 Nishi-Shinjuku, Tokyo, Japan, 160-0023

City landmarks

Landmark

Cherry blossom viewing

2.4 km

Garden

Shinjuku Gyoen National Garden

2.4 km

Mall

Takeshita Street

2.4 km

Landmark

Shinjuku Golden Gai Theater

1.5 km

Park

Yoyogi Park

2.3 km

Landmark

Omoide Yokocho nights Market

880 m

Museum

Samurai Museum

1.5 km

Landmark

Hanazono Shrine

2.7 km

Landmark

Meiji Jingu

1.8 km

Museum

Meiji Jingu Shrine

2.7 km

Tower

Tokyo Tower

6.1 km

Mall

Opera City Tower

1.4 km

Art object

Godzilla Head

1.3 km

Museum

Seiji Togo Memorial Sompo Japan Nipponkoa Museum of Art

1.2 km

Pagoda

Tenryuji Temple

1.7 km

Mall

Lumine 2 Shopping Mall

1.2 km

Shopping Area

Shinjuku Subnade Shopping Mall

1.4 km

Landmark

Bunka Gakuen Costume Museum

760 m

Church

Yodobashi Church

1.6 km

Mall

NEWoMan

1.3 km

Landmark

Shin Okubo Korean Town

1.7 km

Landmark

Inari Kio Shrine

1.8 km

Mall

Shinjuku Southern Terrace

1.4 km

Shopping Area

Lumine Shinjuku 1

1.2 km

Nearby

Public Building

Tokyo Metropolitan Government Buildings

270 m

1-26-2 Nishishinjuku

Shinjuku Nomura Building

560 m

Park

Shinjuku Central Park

410 m

Japan

Tokyo Metropolitan Government Building observation room

180 m

2 Chome-6-1 Nishishinjuku

Shinjuku Sumitomo Building

230 m

2 Chome-11-2 Nishishinjuku

Shinjukujunisha Kumano Shrine

560 m

Restaurants

Hyatt Regency Tokyo Caffe

10 m

2-7-2 Nishi-Shinjuku

Eau de Vie

310 m

2-7-2 Hyatt Regency Tokyo 3F

Taipei Yoichi Nishi-Shinjuku Odakyu Daiichi Seimei Bldg

180 m

2-7-1 Odakyu Daiichi Seimei Bldg. 1F

Pizzo Rante Spacca Napoli

360 m

2-6-1 52F Shinjuku Sumitomo Triangle Bldg.

Good View Tokyo

180 m

2-8-1 Tokyo Metropolitan Government Building North Observatory 45F

Koshitsu Izakaya Banya Nishi Shinjuku

360 m

2-6-1 49F Shinjuku Sumitomo Bldg.

Denny's Shinjuku Central Park

280 m

6-14-1 Shinjuku Green Tower Bldg. 2F

Banya Nishi Shinjuku Sumitomo Bldg

320 m

2-6-1 Shinjuku Sumitomo Bldg. 49F

Jidoriya Shinjukusumitomobldg

320 m

2-6-1

Starbucks Coffee Shinjuku Green Tower Building

200 m

6-14-1

All Day Dining Jurin

400 m

2-2-1 2F Keio Plaza Hotel

Reviews and Ratings

Reviews from guests about their experience.

4/5 based on 4432 reviews

#2 of 18 hotels in Nishishinjuku based on Tripadvisor

Howard

United States, March 2025

6.8/10

I had a pleasant stay at Hyatt Regency Tokyo, highlighted by its spacious rooms and excellent location. However, I was disappointed by some of the customer service aspects and the limited food options, especially considering the price. Overall, it's a solid choice if you're in the area for business, though a few improvements could elevate the experience.

Rooms

8.0

My room was spacious, offering a lovely view, which is a rare treat in Tokyo. However, I found the amenities a bit basic for a 5-star hotel standard.

Service

6.0

While the staff were polite and accommodating, I found the customer service processes rather rigid at times, which detracted from the overall experience.

Location

9.0

The location is fantastic, just a short walk to Tochomae station and not far from the hustle of Shinjuku. It's also conveniently adjacent to a quiet park, giving a nice balance.

Dining

5.0

The dining options were somewhat disappointing. The prices were high for the quality offered, and I found the breakfast buffet could use more variety.

Facilities

7.0

The facilities, including the gym and pool areas, were generally well-kept, though I noticed the pool was not available during my stay due to renovations.

Kevin

United States, February 2025

5.4/10

My stay at Hyatt Regency Tokyo was quite pleasant overall. The room was spacious, especially by Tokyo standards, and I even had a stunning view of Mt. Fuji on a clear day. While I enjoyed the breakfast variety, I did find some aspects like the decor to be a bit dated. Still, the convenient location near subway stations and various amenities made the experience worthwhile. I'd definitely consider staying again! 🌟

Rooms

8.0

The King room I stayed in was larger than most Tokyo hotel rooms I've encountered. It featured a beautiful view and a fantastic bathroom, which I loved!

Service

7.0

The staff were polite and accommodating, but I did encounter moments when they seemed a bit overwhelmed and could improve on attentiveness, especially in the restaurant.

Location

9.0

I appreciated the hotel's prime location in Shinjuku, close to subway access and a handy 7-11 nearby for snacks. It was only a 20-minute walk to the heart of Shinjuku, but I also enjoyed the shuttle service offered.

Dining

8.0

Breakfast offered a good variety of eastern and western dishes, though dinner options were limited after 8 PM. The teppanyaki dinner I enjoyed was a highlight.

Facilities

7.0

The facilities were decent, but the gym felt small with limited equipment. Room service was standard, and I appreciated the mini-bar offerings.

George

United States, December 2024

7.0/10

My stay at Hyatt Regency Tokyo was a mixed experience. The staff were friendly and professional, which I appreciated. I enjoyed the clean and spacious room with a lovely view, but the lack of nearby dining options and some outdated decor could be improved. Overall, it was a decent choice, though there are areas that need attention.

Rooms

7.0

The room was spacious with a large bathroom and a nice park view. However, it felt a bit dated, and I noticed some issues with cleanliness.

Service

8.0

The staff were really friendly and attentive, though some policies were frustrating, like not informing us about food options.

Location

6.0

The hotel is a bit far from major attractions and transportation points. The surrounding area lacked good dining options, especially at night.

Dining

7.0

The dining options within the hotel were limited and overpriced, but there was a fantastic Chinese restaurant that stayed open later.

Facilities

7.0

The fitness center was well-kept, and room service standards were good, but the overall dining experience could be improved.

Bill

United States, October 2024

7.2/10

During my stay at Hyatt Regency Tokyo, I appreciated the stunning views of Mount Fuji and the convenient location near subway stations. However, I was disappointed with the outdated room decor and the mediocre service I received. The on-site dining options were also rather pricey and did not meet my expectations based on other Hyatt properties I've experienced.

Rooms

5.0

The room I stayed in had a lovely view of Mount Fuji, but it was quite old and needed some renovations. It felt more like a cheap motel rather than a Hyatt Regency, which was surprising.

Service

5.0

I found the staff at the hotel to be less than accommodating. Not only did they not offer me an upgraded room despite being a tiered member, but the check-in process was also quite curt. Overall, the service did not align with Hyatt's usual high standards.

Location

7.0

The location was great, close to subway stations and even a park, which I enjoyed. However, I should note that it's about a 20-minute walk to Shinjuku Station, which could be a hassle with luggage.

Dining

6.0

While I enjoyed the buffet breakfast, the on-site restaurant was very pricey for the quality of food served. I wish there were more nearby dining options that were open later in the evening.

Facilities

6.0

The facilities were decent, with a small gym and a beautiful swimming area. However, the dining choices were quite expensive, which was a letdown.

David

United States, October 2024

6.8/10

I stayed at the Hyatt Regency Tokyo in Shinjuku, and overall, it was a decent experience with some highlights and low points. The location is convenient for exploring Tokyo, but the reception service was a mixed bag. The hotel is clean, but the bathrooms feel dated.

Rooms

6.0

My room was spacious and clean, with comfortable beds and pillows. However, I noticed some furniture that looked like it had seen better days, which gave it a dated feel.

Service

5.0

While the hotel staff were polite, I encountered issues during check-in that left a negative impression. It felt like there were instances of misunderstanding due to assumptions about my identity.

Location

6.0

The hotel is in a quieter area, which I appreciate, but it's a bit of a trek to Shinjuku Station. There used to be a shuttle service that's no longer available, which made moving around a bit more challenging.

Dining

5.0

I found the breakfast options a bit underwhelming, especially for western cuisine, despite there being a variety of dishes. The dining atmosphere was nice, though.

Facilities

7.0

The fitness center was well-maintained, and I appreciated the other amenities the hotel offered, but the Wi-Fi was a bit spotty on my iPad.